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The Future for ITIL

The Future for ITIL

THE FUTURE FOR ITIL July 8, 2018 For those of you that don't know, ITIL is the most widely recognized framework in the field of IT Service Management. It has been around and evolved over three decades continually adding and refining the body of knowledge over time....

Introducing ITIL Foundation Video Course

Introducing ITIL Foundation Video Course

We are pleased to announce the arrival of our first video training course. This course is accredited by Axelos and covers all of the topics required to help a Learner successfully take and pass the ITIL®Foundation certification examination.  ​ The course is taught by...

Which Training Delivery Model is Best?

Which Training Delivery Model is Best?

Having been involved with providing training for over 20 years, I have seen how things have evolved and believe that my experience from both sides of the podium gives me insight into the IT Training industry which I hope will result in positive changes in my...

What is ITIL?

What is ITIL?

Even though ITIL has been around for decades and there have been many articles written about it, I still get asked this question frequently both in and out of the class room. ITIL which stands for the Information Technology Infrastructure Library is a set of books...