by Michael Link | Jul 24, 2018 | Uncategorized
THE FUTURE FOR ITIL July 8, 2018 For those of you that don’t know, ITIL is the most widely recognized framework in the field of IT Service Management. It has been around and evolved over three decades continually adding and refining the body of knowledge over...
by Michael Link | Aug 17, 2017 | Uncategorized
Even though ITIL has been around for decades and there have been many articles written about it, I still get asked this question frequently both in and out of the class room. ITIL which stands for the Information Technology Infrastructure Library is a set of books...
